Day One Japan

Tax-free shopping in Japan.

For purchases from 1 November 2026, pay the tax-inclusive price at the shop. On departure day, take your passport and purchases to Customs before you drop your bags.

Set up the refund when you buy

  1. Shop at a participating tax-free store. If you entered as a Temporary Visitor, bring your passport and tell the cashier you want to use the tax-free procedure. Where a store accepts the Visit Japan Web tax-free QR code, you can use it at the shop.
  2. Spend at least ¥5,000 before tax at the same shop on the same day. If several shops use the same authorized tax-free counter, the counter may be able to combine eligible purchases made that day. Goods must be for you to carry out of Japan. Some items, including gold and platinum bullion and goods already exempt from consumption tax, are excluded.
  3. Confirm how the store will refund you. Pay the full price, keep the receipt, and ask how the store handles refunds, whether any fees apply and when to expect the money.

The old ¥500,000 cap for consumables and the special sealing requirement have ended. Save any tax-free food, drinks and cosmetics for after departure. If you consume or leave behind one item, you lose the refund on the whole transaction. If you have already used up part of your purchase, speak to a customs officer before using the kiosk.

Go to Customs before bag drop

Leave time for a queue or inspection on top of your airline’s check-in guidance. Check the kiosk location and your bag-drop deadline before heading to the airport.

  1. Keep your passport and every tax-free item accessible. Get customs confirmation within 90 days of purchase at your last airport or seaport in Japan. If you have a domestic connection, keep the goods available for inspection at the international departure airport. Check the baggage arrangement with your airline before accepting a through-checked bag.
  2. Scan your passport at the tax refund kiosk in the public departures area. Eligible travelers can also use Visit Japan Web on the dedicated Customs Wi-Fi before security at Narita, Haneda, Kansai, Chubu Centrair, Fukuoka, New Chitose and Naha.
  3. Follow the result on screen. Green means Customs confirmation is complete. Red means you need to show your goods at the inspection counter. Complete any inspection, then drop your bags and go through security.

Collect the refund

Check the store’s payment instructions

The store or its refund provider pays you after Customs confirms export. Follow the instructions the store gave you. If it offers an airport cash refund, find its designated refund kiosk after completing the Customs step. Contact the store about delays or missing payments.

Budget for the departure tax

Japan’s International Tourist Tax is a separate charge. Since 1 July 2026 it is generally ¥3,000 per departure, collected by the airline or cruise line. The previous ¥1,000 rate can apply to eligible tickets issued by 30 June 2026. Some passengers, including children under two, are exempt.

Official guidance checked .